Can you tell me why my Virgin Media hub keeps stop work on the WI-FI drops all devices.
Drops some device on cable as a red light on it.
Also when I login to the hub it's blue and I get more setting why? And it's say UPC in top left.
I'll upload the photos.
so it's like in this thread here ?
try a factory reset (pinhole button press for 60 seconds)
Oh sorry I should have put before I posted the last message. I already have done a factory reset. It's still blue and drops all WI-FI connections at 11:00 p.m. until the following morning at 8:00 p.m. there's also includes network connections on cables.
If a factory reset doesn't resolve it I guess you need a replacement hub - ring VM or wait for a forum rep.
I see you've already tried a factory reset, but please try the following method exactly as typed.
Disconnect all ethernet cables from the Hub.
With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds
DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down.