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tjb2376
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Message 1 of 13
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Why is my Wi-Fi network 'Open'?

Did a factory reset.

My Superhub 3.0 Wi-fi networks are Open, despite having a password and security switched on.

Used to work just fine, so I'm wondering if the Superhub is faulty?

Ethernet connection is fine, but Wi-fi will not give me anything but an Open network.

Any help with this, given total lack of access to tech support these days, greatly appreciated!

Thanks in advance!

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spgray
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Message 2 of 13
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Re: Why is my Wi-Fi network 'Open'?

where is it being reported as being "open?
what is the SSID of the network that is showing as being open?

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My Broadband Ping - spgray

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legacy1
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Alessandro Volta
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Message 3 of 13
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Re: Why is my Wi-Fi network 'Open'?

For better security get your own wireless router with 1Gb ports and use the hub in modem mode.

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tjb2376
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Message 4 of 13
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Re: Why is my Wi-Fi network 'Open'?

open.PNG

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tjb2376
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Message 5 of 13
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Re: Why is my Wi-Fi network 'Open'?

SSID is VM5045573_2

Used to work perfectly, I had 2G, 5G, Guest all active, with security intact and working.

Then I noticed a strange issue - my Wi-fi networks became open, pretty much out of nowhere.

So, did a full reset, and now I can't seem to get my Wi-fi networks to be correctly password protected.

I've entered passwords and set security options as normal, but they remain 'Open'.

 

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gary_dexter
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Message 6 of 13
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Re: Why is my Wi-Fi network 'Open'?

Do you have any wifi boosters or powerline adaptors also broadcasting wifi?

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tjb2376
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Message 7 of 13
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Re: Why is my Wi-Fi network 'Open'?

I live in a weirdly shaped basement flat so yes, I do!

Horrible tp-link things, but the best I could do to get Wi-fi in each room.

Do you think that might be related?

They are both unplugged right now.

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gary_dexter
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Alessandro Volta
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Message 8 of 13
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Re: Why is my Wi-Fi network 'Open'?

Unplug them and reboot the hub.

Does the SSID now show as secured?

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tjb2376
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Message 9 of 13
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Re: Why is my Wi-Fi network 'Open'?

Unfortunately not, still the same.

They remain 'Open'. : (

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gary_dexter
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Alessandro Volta
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Message 10 of 13
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Re: Why is my Wi-Fi network 'Open'?

OK

When you say you reset the hub, did you do a 60 second pinhole reset?

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