There’s a couple of issues going on here which do seem to be a bit inexplicable, but the issues are mainly down to legal requirements.
Other than Netflix originals, all of their content is purchased or licensed from various studios, and often these studios themselves have licensing arrangement with various countries or regions, So a studio might allow Netflix to have a film on condition that it is only available in, say, the USA because that’s the deal that the lawyers have negotiated, the rights for, say, Europe might be with Sky etc.
So Netflix need to be vary very careful about who accesses their content, it isn’t all that easy to find out where a customer is connecting from, and if there is any sort of ambiguity they absolutely will err on the side of caution and block you - in case the lawyers wade in.
The only real thing Netflix know is what IP address you are connecting from, despite popular belief there are no UK IP addresses or French IP addresses, all they know is which ISP has registered a block of addresses and where they are based and these don’t always match up with physical reality, or are out of date. So if they see you connecting from a certain address and they can’t be sure that this address originates from within the UK (say), they have to play safe and block it. So whose fault is it? Arguably Netflix’s but absolutely they would rather lose you as a customer (tough don’t like it then cancel) then run the risk of being sued by one of the studios. Also sometimes the effort involved in sorting out and maintaining their database of which IPs are originating from which region just isn’t worth it to them.
Of course they don’t want to lose customers but ultimately if they decide that it isn’t worth their while making the effort to keep you as a customer then, I’m afraid, tough!
