Virgin Media Community

[BigDaddy4G]

My wifi most every night loses connection. Mostly when gaming and sometimes can happen several times in one night. Times vary from 8-12pm. The green WiFi light appears and then flashes like crazy after a few seconds and then resets itself. Have tried calling to sort it out and an error can never be found and I have to go through the stupid troubleshooting as if I haven’t tried it already. I just want to know why it does it and how to stop it.

[apcyberax]

do you also lose the connection at the same time if you are using a wired connection

[BigDaddy4G]

It’s been a while since we used a wired connection but as far as I can remember, yes it did lose connection too

[apcyberax]

can you post the logs and power levels from the hub when the drops happen