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LomaxJ88
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Where is my Hub 4/5?

I upgraded to the Volt Ultimate bundle months ago but was told my broadband speed would be capped at 600MB on my Hub 3 until a Hub 4 or 5 became available. I've been paying the full price for my package since August and still no sign of a new Hub, so I'm not getting the Gig1 speed I'm paying for.
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jbrennand
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Re: Where is my Hub 4/5?

VM will comment here soon.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Steven_L
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Re: Where is my Hub 4/5?

Hey @LomaxJ88,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your broadband speed. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L