Thank you for showing me this information @jka94036.
I have emailed the area field manager for your area.
Once I have a response I will let you know what they can do.
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I seem to have a tech visit booked, did you hear anything back from the AFM ?
Well I'd like to know as well.
Here's my BQM for the last 24 hours.
And here's a speedtest for my 350Mb connection, done during that hump yesterday evening
If someone can explain how those two graphics are compatible I'd be glad to hear it.
Sorry for the delay in response.
Yes I spoke with the AFM and they advised to book a tech visit to rule out everything, then we can see what is going on.
Is this okay for now?
I may need to reschedule the visit, but notice that the option to reschedule via MyVirginMedia is no longer there and it doesn’t work via the app ?
No problem @jka94036, I can change this if needed.
We will need to talk in private for this, please let me know in a private message what you would like it changing too and I will see if it is available.
Pm sent Hayley
Just had a weird outage, had to reboot the hub. Maybe we should leave the appointment as it was ?
Time Priority Description