Any news on if these are working ok together and when the non trial customers will be able to use them together or if VM are going to release different pods / wifi extenders?
Thank you for your posts and welcome back to our community forums.
As has been advised in this thread, along with the link provided earlier with more details, at the moment the Wi-Fi Pods are not compatible with the Hub 5. However, a PowerLine Booster can be used instead if needed.
Let us know if there's anything more we can help you with.
I wasn't getting the 1GB speeds that I pay for from the Hub4, and so last weekend I was upgraded to the Hub5. I previously used the WiFi pods for the black spots in my house, but now they are no longer compatible with the Hub5. Is there any further update yet on when these are likely to be compatible or when a replacement device will be introduced? My father has a VirginMedia Powerline system in place for the blackspot in his house (for use with his Hub5). Are these still available as an immediate workaround?
I spoke with VM technical support yesterday (1/9/22) and they informed me that they now have some hub5 compatible wifi pods (as of yesterday).
This requires me to return the existing 3 that I have, and for them to send out new ones.
Has anybody been told the same / received the replacement wifi pods?