Virgin Media Community

[Oyster]

I havent read all the sticky posts so maybe I am repeating what has already been said.
I keep seeing posts where people are saying the same thing,
wifi dropping out, wifi intermittent, etc etc
I'm not saying I have full answers but my job in life is to diagnose and maintain
networks for various companies. With home networks using wifi, I can tell you now,
things are slightly more complex. (dont know about Apple phones but) if you have an android phone you can get various apps that will show you what your neighbours networks are called and what band or channel they are using etc. They usually give you a graph to show you what channel within a wifi band they are using. The object is to access your router and make your devices connect to your router on the least used channel. To describe how to do this for every router and device would be impossible.
I thought it might be worth saying though, because in my experience routers tend to default to the midrange channels like 4,6, or 8
research it try 11 or 2 or 9, because it often works. Radio can get  congested

[jbrennand]

If you maintain wifi networks you will know they are subject to interference. So you haven't actually said whether your issue is purely wifi or a possible network connection issue.

So, are yoyr the issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check to help diagnose whether it is just a wifi issue or it could be network connection related?

And what are the various Hub lights showing/doing when this happens?

[Oyster]

since you are so insightful perhaps you missed the title and the content of what I was saying
the post stated that it was not a question but more of a post which told people just a little about
how they might possibly help themselves to diagnose a problem.
Indeed the whole post was exactly that: a statement regarding how a network may suffer interference problems

[jbrennand]

I hand my insightful title to you 🙂

[g0akc]

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@Oyster wrote:

I havent read all the sticky posts so maybe I am repeating what has already been said.
I keep seeing posts where people are saying the same thing,
wifi dropping out, wifi intermittent, etc etc
I'm not saying I have full answers but my job in life is to diagnose and maintain
networks for various companies. With home networks using wifi, I can tell you now,
things are slightly more complex. (dont know about Apple phones but) if you have an android phone you can get various apps that will show you what your neighbours networks are called and what band or channel they are using etc. They usually give you a graph to show you what channel within a wifi band they are using. The object is to access your router and make your devices connect to your router on the least used channel. To describe how to do this for every router and device would be impossible.
I thought it might be worth saying though, because in my experience routers tend to default to the midrange channels like 4,6, or 8
research it try 11 or 2 or 9, because it often works. Radio can get  congested

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If you search these forums you might notice that several of us have already mentioned the use of various Wi-Fi analyser/scanning/survey apps, often referring people to them.  Some of us also have professional versions and tools like a spectrum analyser - useful in identifying noise other than other access points.  I've thought about adding some notes as a 'sticky' thread but then many posters here don't bother reading those anyway!

You say you don't know about iPhones - one can use the Apple Airport Utility for Wi-Fi scanning on those (though that is not as 'pretty' as the free apps available for Android or, say, NetSpot on a Mac).

In my experience domestic routes/access points default to channel 6 on 2.4GHz and the 'smart' or 'intelligent' software algorithms are generally coded that way.

I wouldn't recommend using channels 2 and 9 in urban/suburban/congested environments in the UK - better to use 1, 6 or 11 to avoid overlap.  As you probably know, channel usage does vary by country and the correct country code is important.