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WI-FI Pod Connection to Hub

Baff67
Tuning in

I have a Hub 4 and have been lent a Pod by a friend to see if it improves connectivity around my house.

Everyone seems to say, just plug it in and off you go. That's not my experience as the light on the pod just keeps pulsing which seems to indicate it's not connecting to the hub.

Do I need to do anything else?
Do I or Virgin need to tweek a hub setting to allow the pod to be accepted?

1 ACCEPTED SOLUTION

Accepted Solutions

Ernie_C
Very Insightful Person
Very Insightful Person

Your friend can’t loan you a WiFi Pod. It is linked to their account and can’t be used on your account.

If you want/need a WiFi Pod, use the Virgin Connect app to prove the weak spot and order one.

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3 REPLIES 3

Ernie_C
Very Insightful Person
Very Insightful Person

Your friend can’t loan you a WiFi Pod. It is linked to their account and can’t be used on your account.

If you want/need a WiFi Pod, use the Virgin Connect app to prove the weak spot and order one.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thanks, I was beginning to think that was the case.

Adduxi
Very Insightful Person
Very Insightful Person

Or buy your own networking kit as an alternative perhaps?

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