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WI-FI CONTINUALLY DISCONNECTING

JasD1
Joining in

I have Virgin Router 5. My WI-FI to all my devices is continuously dropping off. I have reset and restarted the router. The engineer has visited a number of times. It works for a few days then goes back to disconnecting. This has been going on for a number of months. Any advise would be much appreciated  Thx

2 REPLIES 2

Client62
Legend

Hub 5's WiFi & DHCP have many frailties.

Genuine stability may only come with the Hub 5 in modem mode and a 3rd party WiFi Router.

Ashleigh_C
Forum Team
Forum Team

Hi there @JasD1 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have experienced this issue with your services and thank you to Client62 for their advise so far. 

I have taken a look on our side and I cannot see any issues that could be causing this. Can I ask if you have any wired connections that are also effected by drops?