I've been with Virgin over 3 years and for the last 4 weeks each time whilst working from home my connection has been dropping whilst using my work laptop. The speed connection drops so much that my entire laptop is lagging so much that I'm unable to use any of the systems/e-mail properly.
This is only affecting my work laptop device at home which is using Zscaler and I have no issues with my work laptop when using it at work in the office. When the connection drops massively at home, iI have tried using a cable to plug directly into the router which makes no difference. My personal laptop, mobile etc seem to have no issues at home.
My work IT have advised that Zscaler is being blocked/restricted by Virgin and should be "Whitelisted". I have been going back and forth with Virgin but currently do not have a solution.
Has anyone else experienced this issues and how was it resolved please ?