Virgin Media Community

[carl_pike]

I have just upgraded to the HUB 4 with 1gb download service. When i did a speed test in router mode i am getting around 400mb download; however, when i change to modem mode and connect the supplied CAT6 ethernet cable to my NetGear Nighthawk R8000, the speed drops to around 200mb. 

Can someone help me?

[MikeRobbo]

What speeds do you get at >> Sam Knows Real Speed << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

[tehwolf]

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@carl_pike wrote:

I have just upgraded to the HUB 4 with 1gb download service. When i did a speed test in router mode i am getting around 400mb download; however, when i change to modem mode and connect the supplied CAT6 ethernet cable to my NetGear Nighthawk R8000, the speed drops to around 200mb. 

Can someone help me?

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 Netgear routers have been known to come with QoS enabled by default - find these settings in the management pages and check them  🙂

[carl_pearce]

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@carl_pike wrote:

I have just upgraded to the HUB 4 with 1gb download service. When i did a speed test in router mode i am getting around 400mb download; however, when i change to modem mode and connect the supplied CAT6 ethernet cable to my NetGear Nighthawk R8000, the speed drops to around 200mb. 

Can someone help me?

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https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Nighthawk-X6-R8000-slow-speeds-for-wired-and... 

[carl_pike]

That link doesn't find my router?

[carl_pearce]

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@carl_pike wrote:

That link doesn't find my router?

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Because it's in modem mode.

The site only works in router mode.

[carl_pike]

Speed to the Virgin Hub is 1078

Speed to my laptop is 841

This is using SamKnows

[carl_pearce]

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@carl_pike wrote:

Speed to the Virgin Hub is 1078

Speed to my laptop is 841

This is using SamKnows

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Sounds about right.

[carl_pike]

So why when its in modem mode connected to my nighthawk, the wifi download is only around 200mb, however when i use HUB 4 as a router my download in 600+?

[carl_pearce]

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@carl_pike wrote:

So why when its in modem mode connected to my nighthawk, the wifi download is only around 200mb, however when i use HUB 4 as a router my download in 600+?

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Not sure.

Put the HUB in modem mode, turn it off, then plug your laptop directly into it via ethernet and power back on (The HUB WILL provide internet access for one device when in modem mode, whether it be a PC, Laptop, Router, etc).

Then try a speed test, other than the SamKnows Real Speed, and see what you get.