on 21-09-2023 02:33
Good evening,
Please can you send me another WiFi pod under my Volt benefits.
I already have one that has fixed my WiFi signal in the kitchen but I need another one for the study where I work. Are you able to order this for me please as the last advisor said if it didn’t fix the problem they could send out up to a maximum of 3.
Below are my test results from the VM connect app:
Thanks
on 23-09-2023 10:34
Hey Madpug3,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your connection at the moment, I would be able to order another WiFi pod for you having seen the results of your speed test in your post. To do this, I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L