Virgin Media Community

[ashkanfoulad]

Hi guys,

Fuse went off in the house a few times today, now the router isn't working.

Has a full white ring (light) around router at all times when it's on, I cannot restart it even when pressing restart pin for a whole minute, light just stays on.

I can see that this is a common problem. Any solutions?

Thanks

Ash

[Paul_DN]

Hi ashkanfoulad,

Thank you for reaching out to us in our community and welcome, sorry to hear you have had a power cut due to a blown fuse and now your Router isn't working, I was unable to locate you on our system with the details we have for you, have you been able to speak to us in regards to this?

Regards

Paul.