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Jaydp
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Virgin media wifi

Hi I am having problems connecting to WiFi when out, recently upgraded to Sony S10iii from Xa1 which connected wherever I had a signal.

The virgin media connect app is useless 

Virgin Media

Security 802.1x EAP

EAP method

TTLS

Phase-2 authentication

MSCHAPV2

CA certificate

Do not validate

No certificate specified. Your connection will not be private.

Identity

vmobwifi/07973770210

Anonymous identity

Password

Anonymous identity

Password

(unchanged)

Show password

Advanced options

Proxy

None

IP settings

DHCP 

I copied these settings across to the new phone still having issues

 

 

 

 

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David_Bn
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Re: Virgin media wifi

Thanks for your post on our Community Forums Jaydp, and a very warm welcome to you!

 

Sorry to see you've been struggling to connect to Wi-Fi hot spots via the Virgin Media Connect App. 

 

Can you tell me if you've been able to resolve this since your post on Tuesday? 

 

Kindest regards,

 

David_Bn

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Jaydp
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Re: Virgin media wifi

Hi David unfortunately I haven't been able to connect, I read on a forum that you change one setting to AKA and then hit connect, bit this didn't work, hence why I decided to copy the settings from my old android Sony Xa1 but so far still no joy 

Thanks for replying

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David_Bn
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Re: Virgin media wifi

Thanks for coming back to me.

 

Can you please click this link, to ensure that everything is set up correctly?

 

Kindest regards,

 

David_Bn

 

 

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Jaydp
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Re: Virgin media wifi

Hi Thanks for your message yes it was all set up.

 

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Corey_C
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Re: Virgin media wifi

Thanks for your reply, what is the error message that you are getting? If no error message, In what way is it not working? 

 

Cheers,

Corey C

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