It don't work for me any more. It used to work perfectly until android 11 I don't think it works for no one anymore. NOT EVEN WITH VIRGIN MEDIA SIM, I have virgin mobile contract and changing the method to AKA just don't work.😢really frustrating. I'm paying for virgin media fiber in my home and I'm paying for virgin mobile contract so I'm double entitled to it yet it still don't work.
it's been this way for me since I updated to android 11.
I've set up the virgin connect app and that tells me it's successfully installed and I'm ready for hotspots. B4 when u did this your phone would automatically connect to a virgin media hotspot if one were in range. But it simply don't. And I have a virgin contract sim card and tried manually connecting to a virgin media spot and changed the connection method to AKA just brings up the authorisation error as shown in my screenshot above.
Please help me as I really would like this connection available for me when I'm out the home. Its very important for me. I was stranded the other day and had no data and no connection yet around me was hundreds of virgin media spots. I had to pay £4.99 just for 1 hour on a slow as hell bt WiFi hotspot. So annoying when I'm double entitled to free virgin WiFi and all they give me is authentication errors. HELP
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
is that it? this is how it is now? ☹️ no workarounds? any information at all on when you are going to fix this issue?
i mean surely it cant be to difficult to fix? android updated some things which totally crashes your hotspots ? that is very poor on the IT team.. i know this can be fixed in a hour if virgin media it devs had any kind of a clue, or if they even exist??