Afternoon all. Only been live with VM 2 days, the app was downloaded on the first day, detected the hub fine, and I was really happy with the functionality to be honest. Kind of means my old whole home wifi kit is redundant! Or so I thought. Next day, the app doesn't work, little warning triangle next to the broadband menu, says "we can't find the hub". I had the app on my phone and my iPad, working just fine, now it doesn't work on either. Rebooted the hub/router a couple of times for the fun of it, no luck. Removed the app on my iPhone, reinstalled it, no luck. So, is this a quirk then? I really don't want to live with this for very long at all before complaining, as frankly the functionality is bang on but pointless if it doesn't work, real-time, every time. Pausing a device and it stopping working, assume it'd pause the device for good? Or the other way is no good either, pausing devices that stop being paused all the time while the app has a barny? Any feedback much appreciated before I contact support. I am an IT tech with 20 years experience, happy to hear the basics but I tried them all already I'm fairly sure. Not tried accessing router directly over web IP, will do tonight though.