Hi, As far as i am aware you need to log into your virgin media online account and look under settings in there, That is where you can enable or disable your virgin hotspot.
Personally i dont know why anyone would willingly want to enable this as it allows any virgin customer using hotspot to use your router as a public hotspot.
They say it does not effect your private bandwidth which i seriously doubt! Please if anyone who is more technically advised than me would care to correct me or even explain it in more detail i would be glad to hear it!
the fact the superhub2 and 3 are awful routers and cannot handle much traffic anyway, why you would want to stress the superhub even more by adding public wifi hotspot traffic is also beyond me.. again .. correct me if im wrong!
I have my SH3 in modem mode because of this exact reason! its useless and cannot handle my home network or traffic/data needs at home! best thing i ever did!