Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
109 Views
Message 1 of 4
Flag for a moderator

Virgin media booster cutting off

I got a virgin media wifi booster 2 months ago. I have a wired connection between it and my pc and it works fine till suddenly it starts turning on and off on its own for no reason. The yellow lights come up every 2-4 minutes and the internet cuts off for a minute. This continues happening for a few hours then stops happening.

Tends to happen during the night. I tried following all the advice in terms of resetting it and trying again but nothing seems to work

 

0 Kudos
Reply
Highlighted
  • 11.83K
  • 925
  • 1.52K
Alessandro Volta
69 Views
Message 2 of 4
Flag for a moderator

Re: Virgin media booster cutting off

Reset the Booster and re-install it.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
50 Views
Message 3 of 4
Flag for a moderator

Re: Virgin media booster cutting off

I have tried doing that multiple times and it hasn't helped in any way sadly.

0 Kudos
Reply
Highlighted
  • 7.69K
  • 461
  • 486
Forum Team
Forum Team
10 Views
Message 4 of 4
Flag for a moderator

Re: Virgin media booster cutting off

Hi Abdidoode, 

Thanks for your post and welcome to our community. 

Really sorry for the issues you've been having and for the delay in getting back in touch, we have been busier than usual. 

I've had a look into the back end of things for you from here and it looks as though you've since been in touch with the team who have provided further assistance. 

Please do pop back if you need anything else. 

Emma_C - Forum Team
0 Kudos
Reply