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Virgin in my area

Mxrgy98
Joining in

Hi,

Virgin media was doing work a couple.months ago in my street. The first 6 houses are on the list but received a "We're sorry to say that things haven't exactly gone to plan and we can't bring Virgin Media to your area" email. 

I have been in contact and have been awaiting a phone call with no response.  There currently doing the street down from me aswell.  Any help regarding this matter because they have dug in the ground and cleaned up etc.

4 REPLIES 4

Client62
Legend

Are there any VM or CATV connection hatches at the edge of you property, could be like these ...

Client62_2-1673871839259.pngClient62_0-1674067252179.png

vmrunreliable
Superfast

You should count yourself very lucky, if you do get virgin media broadband you'll get lots of emails beginning 'we're very sorry'. 

Yes just at the front of my front garden

Tom_W1
Forum Team
Forum Team

Hi @Mxrgy98 thanks for your post here although we're sorry to hear of the concerns you've raised here.

If you have received this communication, then unfortunately we would have to reiterate the information - we don't have any more info to provide at the moment but if anything changes in this sense, we will let you know.

Many thanks

Tom_W