Menu
Reply
misslea7
  • 1
  • 0
  • 0
Joining in
137 Views
Message 1 of 2
Flag for a moderator

Virgin fault

hi all,

For the last year every time I watch netflix, bbc iplayer, anything on demand etc I get part way through the programme before it stops and a message comes up to say 'show temporarily unavailable' 

When I run a network connection test it says ethernet not connected. Have done all the usual rebooting, resetting, unplugging etc and it hasn't helped at all. Have also been through endless VM trouble shooting to no avail. 

I'm so fed up of paying for this shocking service and thinking about switching. 

Any ideas how to resolve? Tried calling VM and was on hold for most of the day. 

 

Please help!!! 

0 Kudos
Reply
Aaron2
  • 860
  • 97
  • 161
Well-informed
114 Views
Message 2 of 2
Flag for a moderator

Re: Virgin fault

Call again only at 8am and someone can run checks o nthe equipment, also checking by dialling 0800 561 0061 to see if there are any faults active in the area.


** I work for VirginMedia but all opinions posted here are my own.
0 Kudos
Reply