Virgin Media Virgin Media Community

David19692 · ‎25-02-2023

Virgin connect app won’t connect to my hub , any suggestion ?

jbrennand · ‎25-02-2023

Its flaky - dont use it - do everything from the Hub settings

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Robert_P · ‎27-02-2023

Hello David19692

Thanks for posting in regards to the Connect App and issues experienced, we appreciate you letting us know via the forums.

Can you elaborate on the problems? What are you trying to do via the app? What happens when you try to do this?

As jbrennand has advised, the majority of things can be completed via the Hub settings, you can access these via any browser by typing 192.168.0.1 and typing in the settings password from the sticker when asked.

Rob