can anyone help. My connect app won’t show anything that’s connected and I’m unable to pause anything or run WiFi test. Virgin say they’re are no issues but I keep getting these
please help it’s so frustrating I’ve reset download the app and the hub
Make sure the device hosting the App is on the 5.0ghz network. I found the App does not work correctly if on the 2.4ghz network.
Worth a try, good luck.
Reading the message it indicates VM are fully aware the VM Connect app is not working with the Hub 5x.
Manage the Hub 5x at http://192.168.0.1/
To avoid running into unexpected issues, do not pause any devices in your network.
Any free Wi-Fi Analyser app on your mobile will display Wi-Fi signal strength.