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On our wavelength
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Virgin booster WiFi keeps dropping off

As above, just installed the Virgin WiFi booster kit small one plugged into the hub and the other downstairs. I’m getting great WiFi downstairs now but every so often it drops and get nothing until I press WiFi on the booster and it comes back. Any ideas please

Thank you in advance.

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Re: Virgin booster WiFi keeps dropping off

Hi Nando010,

 

Sorry to hear that your WiFi booster keeps dropping off and can imagine it being quite frustrating for you.

 

Can you take a look at our WiFi booster troubleshooting page and follow the steps inside to see if it helps?

 

Let us know how you get on so we can help.

 

Thanks,

 

Lisa

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