I'm sick to death of paying for 1gb and getting sweet [Removed] all for my money. Virgin are just [Removed]. A bunch of money grabbing, lying [Removed]. I'm fed up of going through the same old [Removed]routines before I can speak to some simpering[Removed] who has no idea.[Removed] the lot of thm.
It's amazing that you put the word ***t, in a post and there is an immediate response. Yet it takes over an hour to get through on the phone to speak to a half wit, who can't help or just plain lies. Lol virgin are utterly pathetic
Welcome to our Community Forums and thanks for your post.
I am sorry to hear you are having some issues with your service. I have been unable to locate your account using your forum details so will pop you a PM now to take some more details so that I can look into this for you.
For future reference. As well as trying the “check service,” Area status webpage", also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level. These may not be listed on the Area Status web page (Areas are not “Geographic” they are billing areas) as that usually only covers faults affecting 1000’s of customers) so phone may give you more info, but even that wont cover problems affecting just a few customers you have to call in for those
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.