Virgin Media won't install Fibre in my flat even though my neighbours have it
I'm moving to a new home where Virgin Fibre is installed on my street.
Engineers appear to have installed Fibre cables to the bottom flat in my building, which must have subsequently been split into flats because Virgin says my flat and the flat below are unable to access Virgin Fibre broadband. This means that I am looking at having to have ADSL broadband speeds of around 2 MBPS, which isn't enough to do almost anything.
Is there anything I can do to persuade Virgin to install Fibre cables in my apartment or not?