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Virgin Media VOLT and Hub 5

teddy0
Joining in

I have been upgraded to the 1 GB speed when I got O2. But I was previously under the 500 MB and got the Hub4. Has anybody have luck getting the newer Hub5?

1 REPLY 1

Robert_P
Forum Team
Forum Team

Hi teddy0

 

Thanks for posting in regards to your recent speed upgrade to 1 Gig via the Volt benefits. We appreciate you taking the time to raise this via the forums and welcome to the community.

 

We're happy to advise that both the Hub 4 and Hub 5 are capable of the 1 Gig speeds, if you were advised you would get a Hub 5 in the original order we were having some supply issue which have now been resolved and are contacting customers regarding swapping the Hub.

If not, as the Hub 4 is capable of the speeds we wouldn't swap this for you.

 

Rob