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Virgin Media VOLT and Hub 5

Joining in

I have been upgraded to the 1 GB speed when I got O2. But I was previously under the 500 MB and got the Hub4. Has anybody have luck getting the newer Hub5?


Forum Team
Forum Team

Hi teddy0


Thanks for posting in regards to your recent speed upgrade to 1 Gig via the Volt benefits. We appreciate you taking the time to raise this via the forums and welcome to the community.


We're happy to advise that both the Hub 4 and Hub 5 are capable of the 1 Gig speeds, if you were advised you would get a Hub 5 in the original order we were having some supply issue which have now been resolved and are contacting customers regarding swapping the Hub.

If not, as the Hub 4 is capable of the speeds we wouldn't swap this for you.