Menu
Reply
MusicMary
  • 2
  • 0
  • 0
Just joined
199 Views
Message 1 of 5
Flag for a moderator

Virgin Media Intelligent WiFi Plus

Please can someone tell me how I use the Connect App to order Intelligent WiFi Plus. I’ve just waited on the phone for over an hour only for the line to go dead.

0 Kudos
Reply
tehwolf
  • 1.62K
  • 263
  • 393
Superfast
194 Views
Message 2 of 5
Flag for a moderator

Re: Virgin Media Intelligent WiFi Plus


@MusicMary wrote:

Please can someone tell me how I use the Connect App to order Intelligent WiFi Plus. I’ve just waited on the phone for over an hour only for the line to go dead.


Not sure that you can yet - the app hasn't been updated as far as i know.. i think the only way you can do it currently is by phone (sorry!)

0 Kudos
Reply
BeGorey
  • 5
  • 1
  • 1
Tuning in
185 Views
Message 3 of 5
Flag for a moderator
Helpful Answer

Re: Virgin Media Intelligent WiFi Plus

You can go online here and use live chat to upgrade/order https://www.virginmedia.com/shop/broadband/intelligent-wifi-pods-new 

 

MusicMary
  • 2
  • 0
  • 0
Just joined
183 Views
Message 4 of 5
Flag for a moderator

Re: Virgin Media Intelligent WiFi Plus

Oh! When I spoke on the phone to Virgin Media a few days ago they said I could do it using the Virgin Connect App

0 Kudos
Reply
Chris_W1
  • 3.65K
  • 161
  • 213
Forum Team
Forum Team
89 Views
Message 5 of 5
Flag for a moderator

Re: Virgin Media Intelligent WiFi Plus

HI MusicMary, thanks for the message and sorry for the delayed reply. due to the large demand for this this has caused delivery delays stock issues. We are working hard to resolve this and are not taking orders for these at this time. Chris

0 Kudos
Reply