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Virgin Media Connect not picking up connected device names

I spent some time yesterday investigating all the 'unknown' devices showing on the Hub 3.0 (via my laptop browser, admin logon to, and now have names that I recognise against everything.

I know these names are stored on the Hub because when I access the Hub from my phone browser, they all show up correctly.

So now, if I get an 'unknown' device showing, I know it is unknown.

But why is it that the Virgin Media Connect app doesn't pick them up? Instead it gives me the MAC and IP addresses, and the name of the device manufacturer. The names I gave everything don't show anywhere.

Would be a massive improvement to have that fixed.

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