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mattmoreish
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Virgin Media Connect doesn't set up on iphone SE, says profile not installed so can't get any hotspots

Virgin media connect will not allow app to complete WiFi hotspot setup. message says 'Profile not installed. You won't connect to WiFi hotspots.' Had new 1 year old iphone SE not an old phone. 

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Zak_M
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Re: Virgin Media Connect doesn't set up on iphone SE, says profile not installed so can't get any...

Good morning @mattmoreish 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your services.

 

Are you able to let me know if you have hotspots enabled via your my virgin media account? 

 

Kind regards,

Zak_M

 

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