3 weeks ago
Virgin media connect will not allow app to complete WiFi hotspot setup. message says 'Profile not installed. You won't connect to WiFi hotspots.' Had new 1 year old iphone SE not an old phone.
2 weeks ago
Good morning @mattmoreish
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with your services.
Are you able to let me know if you have hotspots enabled via your my virgin media account?