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grahamsmith2504
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Message 1 of 8
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Virgin Media Connect App

Hi

Is anyone else experiencing problems with this app. I've been trying to connect to it for over 2 weeks now without success

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jbrennand
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Message 2 of 8
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Helpful Answer

Re: Virgin Media Connect App

Yes its buggy - what are you wanting to use it for that you cant do easily by other means

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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nigeyb
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Message 3 of 8
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Re: Virgin Media Connect App

Yes. Me. It will not recognise hub anymore

If you look at reviews on the Apple App Store and sort to see recent reviews you will see hundreds of one star reviews 

I’m amazed it has not been sorted yet

B9AD4A9E-05A9-4FC2-BAD5-971256522233.png

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gary_dexter
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Alessandro Volta
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Message 4 of 8
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Re: Virgin Media Connect App

What purpose do you wish to use the app for?

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If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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nigeyb
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Message 5 of 8
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Re: Virgin Media Connect App

I use it to see what devices are logged into the WiFi 

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gary_dexter
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Alessandro Volta
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Message 6 of 8
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Re: Virgin Media Connect App

Login to the hubs admin page.

Far more intuitive 


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If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
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nigeyb
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Message 7 of 8
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Re: Virgin Media Connect App

Thanks. How do I do that?

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gary_dexter
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Alessandro Volta
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Message 8 of 8
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Re: Virgin Media Connect App

Go to 192.168.0.1 in a browser. Login.

You'll see a page called Connected Devices - this lists all currently connected devices.


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi