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Kate98765
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Very slow upload speed

Hi, 

We have very slow upload speed (650 kbps when we should have 5 mbps) during working hours despite acceptable download speed (35.7 mbps when we should have 50)

I've tried phoning for advice, but just get sent round in circles and told to reset the router, which I have done many times. The Internet works fine on weekends, but it is almost impossible to work from home with there poor upload speeds. 

Please advise how to fix this and whether it is possible to speak to someone on the phone regarding this? 

Thanks

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