on 13-07-2023 13:50
Hi. I've just done a WIFI test using your connect app and while some of the bedrooms are OK, my main bedroom has a really poor connection, less than 8mb a second from a 250 speed service. I can't really move the hub because of the way it's been fitted (had to be near a PC for ethernet connection) so it means we have no internet in the bedroom, which is where I do a lot of surfing, as I'm disabled and spend a portion of my time lay down because of pain.
Is there anything that can be done to help with this at all?
Thanks.
M250 Broadband
HUB 3
on 13-07-2023 14:04
Buy a Dual Band Wireless Extender to improve the coverage in your property.
Have a look at models similar to the AC750 or AC1750 in the link below:
https://www.argos.co.uk/sd/wifi-repeater/
on 13-07-2023 14:39
What contract are you on? If Volt then these are free to you...
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VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called… Wifi Max
See if anything in here helps….
https://www.virginmedia.com/help/wifi-max
You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.
If not free to you… you will be charged £8/month (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.
If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point or (4), a good Wireless Powerline adapter (5) or - combination of (2&3).