Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
79 Views
Message 1 of 11
Flag for a moderator

VPN

Hi

Working from home and VPN keeps droping out anybody got any help??

0 Kudos
Reply
Highlighted
  • 24.31K
  • 1.39K
  • 3.09K
Alessandro Volta
77 Views
Message 2 of 11
Flag for a moderator

Re: VPN

Dropping out in what sense?

Have you consulted with your works IT to check the logs on their side?


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
Highlighted
  • 5
  • 0
  • 0
Joining in
75 Views
Message 3 of 11
Flag for a moderator

Re: VPN

The internet keeps dropping therefore loosing rhe connection and i have to reboot the machine to re establish the connection, my work have no issues on their end

0 Kudos
Reply
Highlighted
  • 24.31K
  • 1.39K
  • 3.09K
Alessandro Volta
70 Views
Message 4 of 11
Flag for a moderator

Re: VPN

Is this on a wired or wireless connection?

*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
68 Views
Message 5 of 11
Flag for a moderator

Re: VPN

Hi, its a wired connection

 

0 Kudos
Reply
Highlighted
  • 24.31K
  • 1.39K
  • 3.09K
Alessandro Volta
65 Views
Message 6 of 11
Flag for a moderator

Re: VPN

So is it just the VPN cutting off or the entire connection (i.e. other devices lose connection as well)

*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply
Highlighted
  • 11.36K
  • 888
  • 1.45K
Alessandro Volta
65 Views
Message 7 of 11
Flag for a moderator

Re: VPN

Disable the Hub Firewall.

***********************************************************************************************************************************

Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
62 Views
Message 8 of 11
Flag for a moderator

Re: VPN

Hi, its just the VPN connection everything else is fine

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
61 Views
Message 9 of 11
Flag for a moderator

Re: VPN

Hi, how would i do that and wont it affect my virus protection

0 Kudos
Reply
Highlighted
  • 11.36K
  • 888
  • 1.45K
Alessandro Volta
58 Views
Message 10 of 11
Flag for a moderator

Re: VPN

Log into the Hub Settings.

Your Anti Virus should be separate to the Firewall.

***********************************************************************************************************************************

Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020

0 Kudos
Reply