Due to Covid 19 and like many others I am having to work from home I was having problems with wifi and ordered a Hub 3 which I was assured would resolve my wifi problems. Installed the new hub wifi ok but the works VPN that I require to keep working appears to be blocked by the new router it was working fine through the Super Hub 2 but is not working on Hub 3. I need the VPN to connect so I can work ….. can anybody help
I've set my Hub3 into modem mode & connected my own router to resolve poor wi-fi and VPN connection. Unfortunately my works VPN will not connect is it possible that Virgin are blocking this connection even with the Hub3 in modem mode
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Work VPN's are working on the VM network, I should know, as i am using one myself.
Have you ever tested your VPN on VM before COVID-19 ??
Have you checked with your Work IT, to see if any issues ??
-- Red (VM SH2 AC Beta tester) Running on 1Gbps VM service with SH4 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech. My advice is at your own risk. If you are happy with my answers please press Kudo ?
I hadn't checked works VPN before Covid 19 as previously work did not facilitate remote working
I see you have a similar set up to me Hub3 in modem with an Asus router I bought & set up an Asus router over the weekend its a RT-AX88U are there any specific settings to enable/disable in the router for my works VPN to connect … I'm just trying to cover al bases
Works IT did get involved last week & their answer was it was at Virgins end, I'm trying to get hold of works IT now