VM messages

[Rich59]

 Keep receiving this but the link isn’t working. So, how do I get more info?

[用心棒]

Try:

• go to Service status | Virgin Media and enter the requested information
• if there are works in your area that may affect your service the following message will be shown:
  
• select More details

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[Sabrina_B · Accepted solution]

Hi @Rich59 👋.

Thanks for the screenshot of the works appearing in your area. Apologies you have had issues with the link. Please could you provide any error codes or messages that you faced when trying to find out more information?

I have popped onto the website now and all the information is present and ready to be added to any calendars you may have synced. The service checker site can get busy at times and is always worth waiting for quiet periods to find out more information.

Keep us updated on this. 

Sabrina

[Rich59]

Sabrina, Thank you. I didn’t hold on to any evidence. Just find it frustrating when VM links don’t work. Thank you for the tip about trying later but sometimes life seems too short! Perhaps, they could mention this on the notification.

[用心棒]

If the link is as appear in the initial post, virginmedia.com/servicechecker, then the URL does not work and returns the following error: