on 26-08-2023 21:03
Can't get the connect app to work. It can check the speed of my hub but nothing else. It says there are 0 devices connected and if I try to scan, it seems to think I am away from home and should try when I am home and connected to my hub. This app used to work but not any more
on 26-08-2023 21:53
"it seems to think I am away from home"
Make sure to disable all forms of VPN, Apple private browsing & Android DNS changers.
on 08-09-2023 00:34
tried all that, nothing worked. for another purpose, i had to turn off 5.0 and use 2-4 only. suddenly, everything started working. however, to get 5.0 working again, i had to turn 2.4 off then on again. everything is now good again
on 10-09-2023 11:21
Hi tpmchugh 👋
Thanks for posting an update on this. We're glad to hear things are now working as expected.
If you do need anything else, feel free to open a new post and one of our team/community will be more than happy to help.
Cheers,