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VM connect app WiFi issues

lostbhoy
On our wavelength

Just renewed and got a volt package the mentioned I could get free WiFi boosters of I used the VM connect app problem is there is zero WiFi signal in parts of the house so when I use the app in these places I get below 

IMG_20230722_104716.jpg

 how do I go about getting boasters ? 

Also was told BB would be 350mb when I check contact says 200mb 😞

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

For VM Pods see

  https://www.virginmedia.com/wifi-max

or call 0800 064 3850 


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Hi @lostbhoy,

Welcome back to our community forums and sorry to hear you are having issues trying to get a WiFi pod.

Have you tried the great advice given by @jbrennand ? If so when and what happens when trying to place an order? You may also find the following link useful https://virg.in/wifisos

Thanks,

Akua_A
Forum Team

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