VM CORE NETWORK FAILURE {URGANT}

[RR-IT-GUY]

Good afternoon all.

I want to bring to the attention of Virgin Media ASAP that there is an issue with the core network configuration.

It has been brought to my attention by a member of the Thinkbroadband forum that the "BGP is incorrectly configured and rather than going via Liberty Global /Aorta some traffic is going via LINX direct to VMO2" 

This poses an issue since there is a lack of capacity through this routing.

https://www.thinkbroadband.com/news/9195-bqm-showing-peak-time-latency-issues-for-virgin-media-users

This is causing issues with the core network within the last few days.

Please refer to the article attached.

MY BMQ's for reference

LIVE BMQ 

8/04/2022 

09/04/2022 

10/04/2022 

11/04/2022 

12/04/2022 

Kind Regards

RR_THE_IT_GUY

[Tudor]

Where I live the OpenReach service is abysmal and I’m a long way from the cabinet. Last time I used BT was ages ago when I had an ISDN line with two numbers paid for by my work. Looking at OpenReach does not even show a date for FTTP!

[andrewcr]

Here we go again 😞

[IKbrunel]

[RR-IT-GUY]

you beat me to it, it's happening again

[joecarr1992]

Mines exactly the same, since 10pm

[locky1]

I'm getting the Same thing. Virgin are a joke as usual.. 

[Timwilky]

When will they ever learn?

I work with change management policies. You evaluate the change. Establish success criteria and have a roll back when you fail.

Customers should not see the fail.

[RR-IT-GUY]

What's the bet that they don't even know what they changed in the first place to cause this.

[wackydude1234]

Looks like i'm in the same boat 😞

[Timwilky]

My BQM would indicate they have rolled back.