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pf3456
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Used VM Connect app to pause laptop & now can't reconnect to Wifi

Hi I hope someone can help!  I downloaded the VM Connect app and found some connected devices I wasn't sure of.  Paused some to figure out what they were....including my works laptop (it was just numbers, not the make/model)!  The app suffered a problem so I rebooted my Hub3 through the app and the paused items disappeared.  I'm now unable to connect my laptop via Wifi (I can connect with Ethernet cable).  Work uses a VPN.  It's like my laptop has been banned!!  Does anyone know a way around this please?  

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apcyberax
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Re: Used VM Connect app to pause laptop & now can't reconnect to Wifi

factory reset the hub

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gary_dexter
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Alessandro Volta
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Re: Used VM Connect app to pause laptop & now can't reconnect to Wifi

And never use the app again 


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pf3456
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Re: Used VM Connect app to pause laptop & now can't reconnect to Wifi

Thanks! I'll have a go at that...and not use the app again haha!!
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pf3456
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Re: Used VM Connect app to pause laptop & now can't reconnect to Wifi

hi I tried that and it didn't work unfortunately. Windows diagnostic test says "windows can't communicate with the device or resource (primary DNS server)"
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gary_dexter
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Re: Used VM Connect app to pause laptop & now can't reconnect to Wifi

Did you do a 60 second pinhole reset?


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