02-04-2022 11:21 - edited 02-04-2022 11:23
Hi, I need a bit of a hand.
Im trying to connect my VM router 3 as a modem mode, and then connect my EE smart hub as the primary source for the routing, to access wirelessly/ethernet to the internet.
I have changed the VM router to Modem Mode, and then connected my EE smart hub (latest white Router), from LAN port 1 on the VM router, to the WAN (Red) port on the EE smart Hub. (the VM Router is on Magenta colour for the Modem Mode)
However the light stays on yellow the whole time, and cant access the internet.
i have looked online, and some people say I need to change WAN settings on the EE smart hub. However on the EE smart hub admin settings, there is nothing to change WAN Settings. So Im stuck, and no idea what to do.
Is it to change the DHCP ip range, is it to setup a DNS or?
If you reply, please help with step by step, as Im not very tech savvy when it comes to networks.
Cheers
Answered! Go to Answer
on 02-04-2022 21:12
@Auri wrote:and i guess theres no way to turn the EE PPPoE protocol into one that will work with VM?
No.
The BT and EE Smart Hubs like that come in two types - the FTTP type has one of the Ethernet sockets set as a WAN port, and marked in red at the factory. The VDSL (copper line) type has all of the Eth. sockets set for LAN use. In some, later. firmwares I recall it's possible to change that port usage. However, the WAN is only PPPoE - and it's domain locked so it will only work with a provider that uses PPPoE, and with a BT/EE/Plusnet etc. domain in the username.
This is what I meant in that it is not a true Ethernet WAN port - that would require it to be set for different authentication/connection types including DHCP on the WAN.
Third party routers like the D Link I have here allow for different connection/authentication on their WAN side - including PPPoE and DHCP.
Virgin's DOCSIS authenticates differently, with the Hub cable modem being provisioned to the line - but presenting a DHCP connection when in modem mode.
The only way to use that EE hub on a VM line is to use it as an additional access point with switch (which I do with a BT one). I have it in a different part of the house connected via Ethernet cable.
The main config to do that is;
In advance setting it will look like this;
Yours has the EE skin whereas mine is the BT skin in the settings.
You can then use the WiFi off the EE Hub and connect wired devices to the spare LAN ports. Set the WiFi channel away from your other router or whatever according to circumstances/environment. I use 2.4GHz ch 1 on BT hub and 11 on my other router - my neighbour is on 6
on 02-04-2022 14:53
I can’t remember off the top of my head if that EE router has a true WAN port. Possibly, maybe not.
It’s the type enabled for Fibre modems, right?
Try changing the IP address to, say, 182.168.0.2 and see if it connects with Virgin hub in router mode.
One way or another you need DHCP connection on the WAN side if using with VM hub in modem mode.
I use a BT Smart hub as an additional AP, but it won’t work as the router with VM hub in modem mode - I use a third party router instead
No disrespect, but you probably need more skills to sort it out, if at all possible.
02-04-2022 15:15 - edited 02-04-2022 15:17
There should be a setting where you can choose between VDSL and FTTP.
I believe FTTP disables the built in modem and enables the WAN port.
on 02-04-2022 15:57
Which exact EE hub is it?
Put a picture of the sockets
is the WAN port all red or yellow with red dot above?
on 02-04-2022 18:56
This is what the router looks like, Its the latest router enabled with the FTTP connections.
on 02-04-2022 19:06
Some more pictures of the actual admin pages of the EE smart hub
No idea what part of the settings I should be changing, cant find anything to do with VDSL and FTTP, and tried a different IP address, then connect to VM router. still no luck.
And cant physically edit anything on the WAN button in the ipv4 config page
on 02-04-2022 19:19
I can’t see the pictures yet, but;
on 02-04-2022 19:21
and i guess theres no way to turn the EE PPPoE protocol into one that will work with VM?
on 02-04-2022 19:33
@Auri wrote:and i guess theres no way to turn the EE PPPoE protocol into one that will work with VM?
Looking at those screenshots, I doubt if you will get this to work. Buy a proper cable router and save a lot of heartache.
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on 02-04-2022 19:37