Upload speed

[Jay0817]

I play online games every weekend,and the upload speed is keeping slow or 0 mb

I already is 1gb fibre  package a month and your promotion said that will not affect the download and upload speed!

[Client62]

Seeing 0 in the upstream could be a service fault.   But how that 0 is measured matters greatly.

Check for a local service fault via 0800 561 0061 - it is an automated service.

Check the speed at the Hub / Device with ...

https://www.samknows.com/realspeed/

Once the test begins click on: Run full test to see the Upload stats.
Do share the screen shot of the results.