Many people have accepted that the VM Wi-Fi is poor and have purchased third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.
What is your connection like using a direct connection with a Cat 5E or better ethernet cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook ?
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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.