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jojo34
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Upgrading hub

on ‎17-01-2021 12:00

Hi for sometime now we have had issues with our WiFi which is also impacting on TV. I see there is a new hub available and I can apply for a free upgrade. I have tried using your app and phoning but I am not having any luck. Please advise.

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MikeRobbo
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Alessandro Volta
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Re: Upgrading hub

on ‎17-01-2021 12:04

Many people have accepted that the VM Wi-Fi is poor and have purchased third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.

What is your connection like using a direct connection with a Cat 5E or better ethernet cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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gary_dexter
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Alessandro Volta
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Re: Upgrading hub

on ‎17-01-2021 12:05

If you mean the Hub4, the Wifi on it is no better (if not worse) than previous generation hubs 


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