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Upgraded to Gig 1 but not much faster than before

Upgraded to Gig 1 from M200 but not much faster than before I was getting around 210 download and expected much more on Gig 1

Installed it today but only getting high 200's on both my Laptop with 866 wireless card and on PC's with Gig Ethernet ports

 

Here are  my stats

Cable Modem Status

Item

Status

Comments

Cable Modem Status

Online

DOCSIS 3.1

Primary downstream channel

Locked

SC-QAM

Channel Overview

Downstream

Upstream

DOCSIS 3.0 channels

31

4

DOCSIS 3.1 channels

1

0

 Refresh data

3.0 Downstream channels

Channel

Frequency (Hz)

Power (dBmV)

SNR (dB)

Modulation

Channel ID

1

139000000

10.699997

40.366287

QAM256

1

2

147000000

10.699997

40.366287

QAM256

2

3

155000000

10.599998

40.366287

QAM256

3

4

163000000

10.699997

40.946209

QAM256

4

5

171000000

10.599998

40.946209

QAM256

5

6

179000000

10.699997

40.366287

QAM256

6

7

187000000

10.900002

40.366287

QAM256

7

8

195000000

11.000000

40.366287

QAM256

8

9

203000000

11.099998

40.366287

QAM256

9

10

211000000

11.199997

40.946209

QAM256

10

11

219000000

11.199997

40.946209

QAM256

11

12

227000000

11.099998

40.366287

QAM256

12

13

235000000

11.099998

40.946209

QAM256

13

14

243000000

10.699997

40.366287

QAM256

14

15

251000000

10.500000

38.983261

QAM256

15

16

259000000

10.199997

40.366287

QAM256

16

17

267000000

10.300003

40.946209

QAM256

17

18

275000000

11.000000

40.946209

QAM256

18

19

283000000

10.900002

40.946209

QAM256

19

20

291000000

11.000000

40.366287

QAM256

20

21

299000000

10.699997

40.946209

QAM256

21

22

307000000

10.400002

38.983261

QAM256

22

23

315000000

10.400002

40.366287

QAM256

23

24

323000000

11.000000

40.366287

QAM256

24

25

331000000

11.199997

40.366287

QAM256

25

26

339000000

11.099998

40.366287

QAM256

26

27

347000000

11.300003

40.366287

QAM256

27

28

355000000

11.400002

40.366287

QAM256

28

29

363000000

11.199997

40.366287

QAM256

29

30

371000000

10.800003

38.983261

QAM256

30

31

379000000

10.900002

40.366287

QAM256

31

 

 

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Re: Upgraded to Gig 1 but not much faster than before

 

3.1 Downstream channels

Channel

Channel Width (MHz)

FFT Type

Number of Active Subcarriers

Modulation (Active Profile)

First Active Subcarrier (Hz)

159

96

4K

1880

QAM1024

759

 

3.1 Downstream channels

Channel ID

Lock Status

RxMER Data (dB)

PLC Power (dBmV)

Correcteds (Active Profile)

Uncorrectables (Active Profile)

159

Locked

 

8.0

21529800

0

Refresh data

3.0 Upstream channels

Channel

Frequency (Hz)

Power (dBmV)

Symbol Rate (ksps)

Modulation

Channel ID

1

32600000

43.520599

5120 KSym/sec

64QAM

5

2

39400000

43.770599

5120 KSym/sec

64QAM

4

3

46200000

44.270599

5120 KSym/sec

64QAM

3

4

53700000

45.270599

5120 KSym/sec

64QAM

2

 

3.0 Upstream channels

Channel

Channel Type

T1 Timeouts

T2 Timeouts

T3 Timeouts

T4 Timeouts

1

US_TYPE_STDMA

0

0

1

0

2

US_TYPE_STDMA

0

0

1

0

3

US_TYPE_STDMA

0

0

1

0

4

US_TYPE_STDMA

0

0

1

0

 

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Alessandro Volta
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Helpful Answer

Re: Upgraded to Gig 1 but not much faster than before

Your Downstream Power Levels are too high.

This will need an engineer to put right.

You can either phone in (08:00 is the best time) or wait on here for a few days (6 to 7 days average) until one of the VM Forum Staff comes along.

If you wait on here Do Not bump the thread it will put it further down the VM 'to do list'.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Re: Upgraded to Gig 1 but not much faster than before

General Configuration

Network access

true

Maximum Number of CPEs

1

Baseline Privacy

true

DOCSIS Mode

3.1

Config file

a69834ncxv9873254k;fg87ds

 

Primary Downstream Service Flow

SFID

636

Max Traffic Rate

1200000450

Max Traffic Burst

42600

Min Traffic Rate

0

 

Primary Upstream Service Flow

SFID

635

Max Traffic Rate

55000270

Max Traffic Burst

42600

Min Traffic Rate

0

Max Concatenated Burst

16320

Scheduling Type

bestEffort

 I  tried Sam Knows real speed and got this

screenshot-samknows.com-2020.10.27-20_24_11.png

Any help or advice is much appreciated - Many thanks Paul

 

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Alessandro Volta
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Re: Upgraded to Gig 1 but not much faster than before

Your downstream levels are too high there so they’ll need adjusting by an engineer.

That aside, don’t expect speeds much quicker than that over WiFi.


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Re: Upgraded to Gig 1 but not much faster than before

Thanks for the very fast reply Mike what levels should they be at?

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Alessandro Volta
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Re: Upgraded to Gig 1 but not much faster than before


@fiesata wrote:

Thanks for the very fast reply Mike what levels should they be at?


Downstream -6dBmV to +10dBmV

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Re: Upgraded to Gig 1 but not much faster than before

Thanks Mike what about the upstream?

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Re: Upgraded to Gig 1 but not much faster than before

Upstream levels are fine and within spec. 


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Re: Upgraded to Gig 1 but not much faster than before

Strange thing W-Fi. I am only on the 350 package but easily get 390Mbs on Wifi - All day everyday

******************************************************
Virgin 350 Hub 3, 3 x V6, 2 x Asus AX56 MESH
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