Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Upgrade to hub5 and WiFi pods not working

Wendy42
Joining in

on ‎24-12-2023 21:07

Upgraded to the Gigi with the hub 5 and now I can’t get internet in my house as the WiFi pods are not connecting. Any help would be appreciated

0 Kudos
2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎24-12-2023 23:11

The pods need setting up to your new hub, phone customer services.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos

Paul_DN
Forum Team
Forum Team

on ‎27-12-2023 08:58

Hi Wendy42,

Thank you for reaching out to us in our community and welcome, sorry to hear you were facing issues with your Pods not connecting to your new Router, I was able to locate you on our system with the details we have for you and can see you have spoken to us, are your Pods now connected?

Regards

Paul.

0 Kudos
Top