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Upgrade from M100 to M350, how long should it be before speed increases?

I have recently upgraded broadband from M100 to M350.  I received an email to say that the upgrade had been actioned, but I am still only getting M100 speeds.

 

How long should the process take?

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Alessandro Volta
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Re: Upgrade from M100 to M350, how long should it be before speed increases?

Have you rebooted the hub?


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TRe: Upgrade from M100 to M350, how long should it be before speed increases?

Yes, several times.

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Alessandro Volta
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Re: TRe: Upgrade from M100 to M350, how long should it be before speed increases?

Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Copy and paste the contents of the Configuration tab onto here, if you get a yellow warning click the Post button again. Please do not use screen grabs.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

What speed do you get at >> speedtest.net << with a direct connection using a Cat 5E/6 cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

***********************************************************************************************************************************

Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Re: TRe: Upgrade from M100 to M350, how long should it be before speed increases?

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt057+voc-b.cm



Primary Downstream Service Flow

SFID123894
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID123893
Max Traffic Rate10500047
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort
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Alessandro Volta
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Re: TRe: Upgrade from M100 to M350, how long should it be before speed increases?


@HandyAndyT wrote:

General Configuration


Primary Downstream Service Flow


SFID123894
Max Traffic Rate117000047
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID123893
Max Traffic Rate10500047
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort

Your Hub is still provisioned for the 100Mbs service.

***********************************************************************************************************************************

Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Re: Upgrade from M100 to M350, how long should it be before speed increases?

Just leave it overnight and check it tomorrow.

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Re: TRe: Upgrade from M100 to M350, how long should it be before speed increases?

So do I need to phone and chase or will it be done automatically?

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Alessandro Volta
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Re: TRe: Upgrade from M100 to M350, how long should it be before speed increases?

You need a hub 3.

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