Virgin Media Community

[Syndrew]

I have three Superhub 3 on a LAN, 192.168.0.1 gets automatic software updates being connected to the internet but the other two don't. These other two are acting as ethernet hubs to increase the wifi area and to give direct ethernet to desktops. 

So how can I update a Superhub 3 which isn't connected directly to the internet?

Thanks 

[tehwolf · Accepted solution]

don't think you can - they are updated over the WAN when connected directly to the coax cable.. VM doesn't know about / can't see the other two  

[g0akc · Accepted solution]

ISP router firmware updates are usually delivered by CWMP TR-69 (you can look that up on the web).  An ACS will roll out firmware according to a schedule, often overnight.  AFAIK VM use this method.

The device needs to have a direct WAN connection and not be on your LAN behind a firewall etc.

[Syndrew]

Thanks for that, i suspected as much, if i switch the hubs around so one of the others is connected to the WAN, will it get updated? 

[tehwolf]

the other hubs are unlikely to be activated for your account, and therefore unlikely to connect to the VM network.. you can try.. but don't be surprised if it doesn't work (and i wouldn't recommend it). 

i also have to ask where the other hubs came from? Hubs remain the property of VM at all times so unless they have replaced your hub (twice) in the past and VM have said that you can keep the previous one (which would be against the "norm") then you shouldn't have two spares.. 

[g0akc]

Putting aside the ownership issue mentioned, I wonder if you could load an Arris firmware?  I'm just thinking outloud.  It maybe locked.

Also, what is the reason for wanting to update the firmware?

I use an old BT smart hub as an additional access point and live with the fact that it doesn't receive any updates as it's not on a BT line.  It's stable regardless - I'd only do something about it if it wasn't.

[tehwolf]

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@g0akc wrote:

It maybe locked.

time to bust out the SOIC programmer 😛

[Syndrew]

Thanks for that, i won't change it. 

They are still VM's property, can't say i remember where they came from but you wouldn't get one unless it's bundled, they are really basic.

[Syndrew]

This was triggered by VM saying they have improved the WiFi and I thought that might be a good thing but to to be fair it all works well and so messing with the network is more likely to open a can of worms. Cheers

[jpeg1 · Accepted solution]

The best use for a redundant Hub3 is as a doorstop.

If you are only using them as WAPs then it's unlikely there are any critical updates that can improve performance. 

And why bother when there are far better access points available for not very much money?