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nirobins
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Tuning in
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Unusable service from Virgin Media - M500 package in SW14

Hi - for weeks now I have had an intermittent service.  This is a typical day - see link below.  Is Virgin doing anything to fix this or is the only option to leave now ? I was assured by support this would be fixed over the weekend.   It is impossible to have a business video call and the 2 children cant access their online lessons.  

https://www.thinkbroadband.com/broadband/monitoring/quality/share/7756fef72db77aadd80f2a7580dce69fa588dadc-19-01-2021

  

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gary_dexter
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Alessandro Volta
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Re: Unusable service from Virgin Media - M500 package in SW14

Looks like over utilisation. There's no quick fix for that.

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