Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
129 Views
Message 1 of 2
Flag for a moderator

Unfamiliar Light Sequence - No WiFi

I have not been able to access the WiFi since last night. The website however does not provide me with the combination of lights I am seeing. I have an alternation between:

 

Solid green power light with flashing green Internet light

&

Flashing green power light on its own. 

 

I have tried to call twice but both times after approximately 30 minutes the call has inexplicably cut off. I have rebooted the system, run checks online but no solution. I have booked a technician for tomorrow but there are 3 adults in my household, all requiring Internet access for work today.

 

Has anyone else encountered this problem? Thank you in advance. 

 

0 Kudos
Reply
Highlighted
  • 564
  • 190
  • 163
Forum Team (Retired)
Forum Team (Retired)
126 Views
Message 2 of 2
Flag for a moderator

Re: Unfamiliar Light Sequence - No WiFi

Hi,

please send me a PM with your account number and area fer and I can look into this for you.

Thanks Chris





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply